Workaround: Do not start an audio point-to-point call and video at the same time.
When starting an audio point-to-point call and starting video at the same time, a Cannot start video message appears. The Preview option might not work, call initialization might be slow, calls placed on hold might not resume, or the camera fails during a call Video capture issues sometimes occur when using a Logitech 9000 camera and the Citrix Ready workspace hub. If you use the Skype for Business UI to accept a call, but use the Polycom RealPresence Trio 88 to hang up the call, the call doesn’t end. The Optimization Pack is not compatible with the Polycom RealPresence Trio 8800. Workaround: The called party can add the third participant, after which all conferencing capabilities are available. Īfter the called party using an IP phone accepts a video call as audio-only, the caller cannot add a third participant to turn the call into a conference call. If a caller plugs in another human interface device (HID) during an active call, the call might drop. When fallback mode is set to audio only, and the users in fallback mode participate in a video conference, they might see their own states in the participant list incorrectly displayed as On Hold. If macOS X user changes the dock UI setting while Skype for Business is running, current and future calls don’t display local or remote video. Be sure to back up the registry before you edit it. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Known issues in 2.9 LTSRĮditing the registry incorrectly can cause serious problems that might require you to reinstall your operating system.
#Skype for business mac sennheiser update#
No new known issues have been observed in Cumulative Update 1. No new known issues have been observed in Cumulative Update 2.
The issue occurs with the macOS running Big Sur. In a multi-monitor environment, when using Skype for Business in seamless mode to receive a video call, the video overlay might be displaced from the Skype for Business window. When using macOS Big Sur version 11.2, the About option in the HDX RealTime Optimization Pack might display the OS version as 10.16.0. When the DPI settings in the virtual desktop are manually changed, the video overlay for optimized video calls might be out of alignment. When using macOS Monterey version 12.x, the About option in the HDX RealTime Optimization Pack displays the OS name as Big Sur. Questo articolo è stato tradotto automaticamente.
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